Quick answers

Frequently Asked Questions

Q: How do delivery and multi-item savings work?

Tracked delivery costs £15 for one item. Orders with two or more items receive free tracked delivery. The current estimate is 0–0 business days after dispatch for . Eligible multi-item savings shown in the basket are applied automatically.

Q: When will I receive tracking?

Orders are prepared after payment confirmation. Tracking is sent after dispatch.

Q: Which payment method is available?

Stripe card payment is the only payment method currently shown at checkout.

Q: How can I get help before or after ordering?

Use online customer service, email or call for stock checks, order help and delivery questions.

Clear answers about product options, tracked UK delivery, Stripe card payment and order support.

What should I check before placing an order?

Confirm that you are 18 or older, choose the correct product option and quantity, and check your delivery address before continuing to checkout.

How do delivery and multi-item savings work?

When will I receive tracking?

Which payment method is available?

How can I get help before or after ordering?